Volumetric weight, also known as dimensional weight, is a calculation used in shipping to determine costs based on package size rather than actual weight. The greater of the actual weight or volumetric weight is considered, ensuring fairness for items occupying significant space despite being lightweight, such as bulky but low-density objects like pillows or stuffed animals.

The higher of the actual weight or the volumetric weight is considered while shipping packages. This ensures fairness in pricing for items that occupy significant space despite being lightweight, such as bulky but low-density objects like pillows or stuffed animals..

For instance, shipping a teddy bear to Canada: while it may weigh only 1 or 2 kilograms, its volumetric weight could be higher due to its size and low density. This practice standardizes shipping costs, reflecting the resources required for transportation, especially for space-consuming items.

Delivery time depends on the chosen shipping method and your location. We offer various shipping options, from standard to expedited, to meet your needs.

Yes, you will receive a tracking number once your order has been shipped, and you can track the status of your delivery online.

Upon shipping your order, you will receive a tracking number to monitor the status of your delivery online.

Yes, we ship to many countries around the world. You can check our shipping information page for a complete list of countries we currently serve.

To return or exchange an item, please contact our customer service team for assistance. We have a detailed return policy that you can find on our website.

Our return policy is designed to provide a simple and convenient return process for our customers. For returns or exchanges, contact our customer service team for assistance. Our return policy, designed for simplicity and convenience, allows returns for most products within a specified timeframe, provided the item remains in its original condition. Detailed return policy information is available on our website.

If you need assistance with an order or a product, please reach out to our customer service team. You can contact us via email at support@ecomstore.com or by phone at +1 (555) 555-5555. We are available to assist you during our business hours, which are Monday-Friday from 9:00am to 5:00pm EST.

Our business hours for customer support are Monday-Friday from 9:00am to 5:00pm EST.

For order or product assistance, reach out to our customer service team via email at support@ecomstore.com or by phone at +1 (555) 555-5555. Our business hours are Monday-Friday, 9:00am to 5:00pm EST.

Yes, shopping on our site is secure. Shopping on our site is secure. We employ the latest encryption technology and security protocols to protect your personal and financial information. Our strict privacy policies ensure the security of your information, detailed on our website.

We take the protection of your personal information very seriously, and we have strict privacy policies in place to ensure your information is secure. You can find more information on our privacy policies on our website.

Custom duty or import duty charges vary depending on the country's regulations. Typically, it is the responsibility of the receiver or importer to pay these charges.

Custom duty or import charges vary by country regulations and are typically the receiver's responsibility. Raghav International offers a DDP (Delivered Duty Paid) option for customers preferring to pay duty from the origin country, requiring prior notification. We are not responsible for any custom duty charges incurred during shipping. Customers should be aware and prepared to handle applicable duties or taxes imposed by the destination country's customs authorities.

Raghav International explicitly states that it is not responsible for any custom duty charges incurred during the shipping process. Customers should be aware of and prepared to handle any applicable duties or taxes imposed by the destination country's customs authorities.